Upcall

Upcall is an omnichannel outreach platform that uses a U.S.-based human workforce to perform outbound prospecting via phone, email, and SMS, integrating with CRM systems. It emphasizes human-powered conversations, real-time dashboards, and scalable, high-conversion outreach without robots. The service targets sales and marketing teams seeking to qualify leads, book meetings, and engage customers through managed outreach.

Upcall provides a managed outbound outreach service powered by real people. Users upload leads from their CRM or spreadsheets; the Upcall team contacts leads via phone calls, emails, and SMS using predefined scripts, with real-time notes and CRM updates synced automatically. The platform emphasizes rapid contact, lead qualification, appointment setting, follow-ups, and metrics visible through a live dashboard. It supports integrations via API and CRM compatibility, with scalable capacity and 24/7 coverage and human-driven quality assurance.

Who it’s for: Marketing teams and sales teams seeking outsourced prospecting, appointment setting, lead qualification, and market research services; lead providers and organizations looking to resell Upcall's services; industries include real estate, SaaS, fintech, IT, healthcare, finance, insurance, manufacturing, and legal.

Backed by Y Combinator; trusted by +4,000 companies; mentions of hiring/training of Upcallers and fully managed service