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Effortless AI automation for business operations
Leading enterprises use Callback to manage complicated, real-world workflows. We integrate with your systems, not the other way around. Our platform serves as an auditable and permissioned system of record for your operations.
Callback provides an engagement platform that automates business operations using AI, acting as a system of record to manage complex workflows. It highlights rapid production deployment, integration with existing systems, and auditability at scale for enterprise customers.
Callback orchestrates and automates operational workflows by ingesting requests, classifying and routing them, cross-referencing data from multiple sources, and generating outputs that are stored in a versioned, auditable system of record. It supports BYO infrastructure, integrates with existing data stores and APIs, and offers composable, reusable process components with run-level visibility, RBAC, and full audit logs. Users can execute recurring processes or trigger on-demand, with process definitions that can be iterated, refined, and rolled back as objectives evolve.
Who it’s for: Enterprises with complex, regulated, or multi-source operations across industries such as Financial Institutions, Logistics, Manufacturing, Oil & Gas, Healthcare, and E-commerce that require auditable workflows and system-of-record capabilities.
Hiring/Careers mention and enterprise case studies; production deployments across regulated industries; case studies highlighted
AmazonAlan is the co-founder and CEO of Callback. He was previously a product manager at Microsoft and AWS and the co-founder of an entertainment analytics startup. He studied CS at Harvard and Columbia and has an MBA from Harvard Business School.
Paulo is the co-founder & COO of Callback. He previously managed thousands of delivery drivers and call center agents in the Philippines holding roles like Director of Operations and Head of BizOps. Paulo holds an MBA from Harvard Business School.
A faster and more accurate AI-native BPO.
Callback is an AI-native BPO platform that automates operational processes with humans in the loop. It targets companies of all sizes and uses blueprints, jobs, automation, and human QA to turn unstructured data into structured outputs, offering faster and more accurate processing for tasks like image labeling, invoice extraction, and PDF parsing.
AI-powered meeting notes and automations
The AI Operator for Financial Services
