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The AI Operator for Financial Services
We automate complex, regulated operations in financial services—no APIs, no engineering required. We hit $500K ARR in just four weeks because customers deploy instantly. Our AI Operator learns by observing existing workflows and SOPs, securely controlling browser and desktop applications to automate up to 96% of tasks.
Eloquent AI provides autonomous AI Operators designed for financial services, enabling compliant, end-to-end automation of complex customer operations without engineering or API integration. Their platform emphasizes self-healing, auditable decision-making, and secure, enterprise-grade execution across banking, insurance, and fintech use cases.
The AI Operator autonomously observes a company's SOPs and team actions to navigate existing systems, performing tasks such as unblocking accounts, AML/KYC checks, loan adjustments, policy re-issuance, refunds, and CRM/workflow actions. It integrates with tools like Zendesk and other CRMs, operates without requiring APIs, and uses the Evals Framework and Oratio Fin model for auditable, compliant decision-making. It features a self-healing engine, real-time simulations, security guardrails, and routing to human agents when needed, all within private deployment options and enterprise-grade governance, data privacy, and guardrails. Key capabilities include: autonomous task execution across multi-party workflows, grounded reasoning on a customer’s knowledge base, auditable decision trails, secure data handling, private/on-premises or VPC deployment, Zendesk integration for live actions, and continuous compliance testing with self-healing updates.
Hiring and growth mentions (careers), enterprise/regulated customer focus, private deployment and security features indicate growing traction in high-stakes markets
Tugce is the co-founder of Eloquent AI and a serial entrepreneur. Previously, she founded Streetbees, scaling it into a 200-person global AI company with $80M in VC funding and multi-million dollar enterprise deals with Fortune 500 clients. She began her career as a strategy consultant, advising tech companies on GTM strategy. A Cambridge-trained economist and published author, she’s received numerous awards including Deloitte Fast 50, WEF Tech Pioneer and EY Entrepreneur of the Year (London).
Aldo is the Co-founder at Eloquent AI, and a Professor of Machine Learning at UCL. His research focuses on LLMs, simulation-based evaluation, and cost-effective training methods like instruction modeling. He holds a PhD from TU Wien and has worked with NIST, Microsoft Research, NII Tokyo, and Nvidia. Aldo has also advised startups and enterprises on building reliable, real-world AI systems.
Automate complex, regulated support operations end-to-end for compliant and reliable customer services.
Eloquent AI presents an AI Operator for financial services that autonomously handles end-to-end, regulated customer-service tasks by observing SOPs, enabling up to 96% automation without internal engineering and integrating with existing CRM, databases, and support channels.
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