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Automated receptionist that answers missed calls for local businesses
BrainHi is an automated receptionist for local businesses. Local businesses are in search of new clients and revenue, yet 25% of phone calls to local businesses are missed and 80% of potential clients don’t leave voicemails. BrainHi uses AI to create an automated receptionist that answers missed calls 24/7 and chats with clients to schedule appointments and answer admin questions, resulting in more business. Cofounders Emmanuel and Israel started BrainHi after Hurricane Maria made communicating with doctors offices nearly impossible on the island of Puerto Rico.
BrainHi is an AI-powered communication platform for healthcare that automates patient calls, scheduling, and outreach to reduce no-shows and modernize front-desk operations. It provides 24/7 phone and SMS interactions, EHR-integrated scheduling, and AI-driven insights to improve patient engagement and attendance.
LARA, an embedded AI receptionist, handles scheduling, questions, and other requests through natural, human-like conversations via calls and SMS. It offers 24/7 front-desk coverage, automates up to 80% of calls, integrates with EHR systems for scheduling, supports multi-channel outreach, and provides AI-driven operational analytics and customizable dashboards to monitor call performance and patient flow. The platform enables outbound reminders and reminders at scale, with HIPAA-compliant, SOC 2 Type II-certified infrastructure and traceable data sources.
Who it’s for: Healthcare providers, including medical practices, hospitals, and healthcare systems in the United States and Puerto Rico.
Customers: Manatí Medical Center, Bayamón Medical Center, Mayagüez Medical Center
Growth with hundreds of healthcare providers using the platform; mentions of HIPAA compliance and enterprise/government/healthcare solutions indicate traction and formal positioning
AI Clinical Assistant for Doctors
Using generative AI to call insurance for healthcare clinics
