platoseedplatoseed
Modern customer support platform replacement for Intercom and Zendesk
Atlas is a modern, all-in-one customer support platform that is built with AI first. We help you solve your customers problems faster by understanding them more completely with a suite of customer tools like session recording, bug tracking, and event feeds. You can think of us as the next generation Zendesk / Intercom combined with Log Rocket and Linear. Learn More: https://atlas.so/ Products: - Chat Widget - Ticketing - Omni channel Support (chat, email, WhatsApp, Slack Connect, and SMS) - Customer Timeline - Session Recording - Help Center - AI Chatbot - Customer Insights
Atlas is a modern AI-enhanced support platform positioned as a replacement for Intercom and Zendesk, offering AI-assisted ticketing, knowledge management, and omnichannel capabilities. It emphasizes fast, accurate, policy-controlled responses and deep integration with existing tools.
Atlas provides an AI-driven support stack with: Autopilot for instant responses and multi-step actions across channels; Copilot for on-brand agent drafts with sources and one-click sending; Knowledge Management that auto-generates and refreshes articles from tickets and chats and builds knowledge graphs; Ticketing with a unified inbox and session-based context; and Integrations to connect Atlas with existing tools. It supports omnichannel channels, session recordings for diagnostics, and enterprise-grade security. Pricing tiers (Basic, Standard, Pro, Enterprise) include per-seat monthly plans with add-ons like SMS/WhatsApp/Slack, data API access, and various routing, CSAT, and governance features.
Who it’s for: Mid-market to enterprise businesses seeking AI-assisted customer support workflows and deep tool integrations, esp. those needing omnichannel support and a unified agent experience.
Customer testimonials and live quotes; pricing page with multiple tiers; product pages detailing features and integrations; emphasis on enterprise-grade security and policy controls
Serial entrepreneur, recovering physicist, nature lover, and family man
Structured support—right inside your Discord community
Atlas launches Discord integration that converts Discord messages into structured, trackable support tickets, enabling bidirectional syncing and multi-channel support while keeping conversations organized within Atlas for community-driven support management.
Operating system for restaurants, focusing on Southeast Asia
AI-assisted CX tool built with your knowledge.
