platoseed
← All companies
Atlas logo

Atlas

Active

Modern customer support platform replacement for Intercom and Zendesk

Winter 2022Founded 202118 peopleSan Francisco, CA, USA; Remote

About

Atlas is a modern, all-in-one customer support platform that is built with AI first. We help you solve your customers problems faster by understanding them more completely with a suite of customer tools like session recording, bug tracking, and event feeds. You can think of us as the next generation Zendesk / Intercom combined with Log Rocket and Linear. Learn More: https://atlas.so/ Products: - Chat Widget - Ticketing - Omni channel Support (chat, email, WhatsApp, Slack Connect, and SMS) - Customer Timeline - Session Recording - Help Center - AI Chatbot - Customer Insights

Founders · 2

Jon O'Bryan
Jon O'BryanFounder

Serial entrepreneur, recovering physicist, nature lover, and family man

Rahul Asati
Rahul AsatiFounder

CTO at Atlas

Launch

Launched on Y Combinator · Mar 2025
View launch post ↗

Structured support—right inside your Discord community

Atlas launches Discord integration that converts Discord messages into structured, trackable support tickets, enabling bidirectional syncing and multi-channel support while keeping conversations organized within Atlas for community-driven support management.

B2BOperationsSaaSB2BCustomer SuccessCustomer ServiceCustomer Support

Related startups

Also in Winter 2022