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Letterbook

Active

AI-native customer support platform

Summer 2023Founded 20232 peopleSan Francisco, CA, USA

About

Letterbook is the AI-native alternative to Zendesk, Freshdesk, Zohodesk, and Intercom. We help companies manage and resolve customer support tickets across email, in-app feedback, and website forms. Our AI will triage your tickets, write replies, and build your knowledge base.

Founders ยท 2

Dawson Chen
Dawson ChenFounder
Yale

CEO at Letterbook, Yale dropout

Ethan Hou
Ethan HouFounder

Founder

Launch

Launched on Y Combinator ยท Oct 2023
View launch post โ†—

Meet Martin, a better Siri with an LLM brain.

Martin is an app that acts as a voice-based personal assistant, behaving like a Jarvis-like confidant. It conducts conversations to find information, brainstorm ideas, or chat about your week, and can send notes or set reminders within any conversation.

From the original launch (Oct 2023) โ€” may be outdated.

Formerly โ€œUsherโ€, โ€œMartinโ€

ConsumerArtificial IntelligenceCustomer ServiceCustomer Support

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