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The fastest way to build AI assistants on technical content
kapa.ai makes it easy for technical companies to build AI support and onboarding bots for their users. Teams at +150 leading startups and enterprises incl. OpenAI, Mixpanel, Mapbox, Docker, Next.js and Prisma use kapa to level up their developer experience and reduce support. We enable companies to use their existing technical knowledge sources incl. docs, tutorials, chat logs, and GitHub issues to generate AI bots that answers developer questions automatically. More than 750k developers have access to kapa.ai via website widgets, Slack/Discord bots, API integrations, or via Zendesk.
kapa.ai provides AI assistants built on technical documentation, enabling enterprises to convert complex docs into customer-facing AI answers. It emphasizes enterprise-grade accuracy, source-grounded responses, and deployment across support, docs, and internal tooling. The product is trusted by 200+ companies and offers a free trial.
Kapa indexes technical content from 30+ sources to power AI assistants that answer questions grounded in your documentation. It connects to your knowledge base, ingests PDFs, APIs, versioned docs, and other formats, and delivers production-ready applications across customer support, documentation, and internal tooling. When unsure, the AI explicitly says it doesn’t know. It also supports deploying agents and providing an MCP server for integration into IDEs and AI tools, enabling brings-your-own-content question answering with source-grounded results.
Who it’s for: enterprise teams with large, complex technical documentation and support needs (software, hardware, semiconductors, and other tech-driven industries).
Customers: OpenAI, n8n, Monday.com, Logitech
customer traction with 200+ enterprises, SOC 2 Type II certification, free trial, mentions of deployments at large companies
Emil is the co-founder and CEO of kapa.ai (S23). Previously worked as an Engagement Manager at McKinsey & Company. Holds an MSc in Computer Science from Imperial College London and an MSc in Finance from London School of Economics (both with Finn!). 👋
Finn is the co-founder and CTO of kapa.ai (S23). Previously worked as a software engineer at Bloomberg. Holds an MSc in Computer Science from Imperial College London and an MSc in Finance from the London School of Economics (both with Emil!).
We help companies improve developer experience and reduce technical support
kapa.ai builds AI support bots for developer-facing companies, enabling ingestion of technical sources into an LLM and providing a chat-based doc/help experience for communities and onboarding. The product aims to reduce engineers' time spent on support and identify documentation gaps; early adopters include OpenAI, Airbyte, and NextJS teams.
From the original launch (Jul 2023) — may be outdated.
AI agents reliable enough to do real work
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