Scritch

Scritch is an AI veterinary receptionist designed for veterinary practices, handling 24/7 appointment scheduling, client calls, and pet-care communications. It acts as an automated front-desk assistant that seamlessly integrates with practice management and phone systems. The product emphasizes reducing human workload while maintaining availability and customized practice-specific responses.

An AI receptionist named Emily that sits between clients and the veterinary practice. It can schedule, reschedule, cancel, and confirm appointments directly in the practice management system; answer FAQs and patient- and practice-specific questions; handle prescription and medical record requests; triage urgent cases and transfer to a human when needed; manage after-hours slot fills from cancellations; perform real-time patient lookups via caller ID; provide 24/7 support; integrate with the practice management and phone systems; customize to state-specific compliance; leave tasks for front desk staff when needed; and support multi-call handling with smart routing.

Who it’s for: Veterinary practices and animal clinics seeking an automated receptionist to handle scheduling, client communications, and routine inquiries.

Backed by Y Combinator