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AI-powered order taker for restaurant drive-thrus
OfOne is building software to automate order taking at fast-food drive-thrus. Using conversational AI, we help restaurant chains operate more efficiently and level-up their customer experience. OfOne can answer questions, intelligently upsell - like suggesting ice cream on a hot day - and always says please and thank you. There are 200,000 drive-thrus in the US and they are the industry's largest order channel. Our mission is to deliver human centric experiences that help restaurant operators prosper, deliver delight for their customers, and empower their workers.
OfOne provides AI-powered order automation for drive-thru restaurants, aiming to speed ordering times, improve accuracy, and enhance customer experience. It positions itself as a comprehensive solution that handles ordering from greeting to order execution and integrates with existing restaurant systems.
An AI-driven order automation system for drive-thru restaurants that automates the full ordering conversation from initial greeting through order execution. Features include faster ordering times (28% faster), 93% order accuracy, personalized upselling, and support for integration with POS, online ordering, loyalty programs, and drive-thru audio systems. Security and analytics are highlighted with SOC 2 Type 2 compliance, data encryption, access controls, and user analytics. The product covers components such as order automation, loyalty enrollment, online ordering, drive-thru audio integration, KDS, and menu syncing with existing restaurant systems.
Who it’s for: Drive-thru oriented restaurants looking to automate ordering and improve speed, accuracy, and customer experience, with enterprise-grade security and integration needs.
Hiring/traction mentions present (enterprise features, integrations, security) but no explicit funding or customer logos listed
Previously VP, Revenue @ Crew, a frontline employee communications app. I was the first business hire and helped scale Crew from 0 to 1M+ users and millions in ARR before being acquired by Square in 2021. Before Crew, I worked on the Corporate Development team at Intuit where I focused on M&A and venture investments.
Previously led product and engineering @ Crew, a frontline-employee communications app. I helped scale Crew from 0 to 1M+ users and millions in ARR before being acquired by Square in 2021. Before Crew, I was an iOS engineer at Hotel Tonight (acquired by Airbnb).
We help fast food restaurants improve operating margins by automating order taking at the drive-thru.
OfOne builds software to automate drive-thru order taking for fast-food restaurants using LLMs, aiming to reduce labor costs and increase average order size. It reports pilots with major national chains and claims potential annual labor savings of about $60,000 per store.
From the original launch (Feb 2023) — may be outdated.
We automate the person taking orders at drive-thrus with a voice AI
Enterprise AI customer support
