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AI Customer Service Agents for trades and field services
Elyos AI is a fully autonomous AI Agent, built specifically for trades and field services businesses.
Elyos AI provides AI-powered agents designed for field services and trades, including out-of-hours support, daytime customer service, sales, scheduling, reminders, and field engineer assistance. The product aims to automate customer interactions and administrative tasks to grow bookings and improve service.
The platform offers multiple AI agents that operate across customer interactions and operations: an out-of-hours AI Agent that handles calls, a daytime autonomous customer service representative, an AI Sales Executive to book leads and quotes, an Appointment Reminder AI Agent to reduce no-access rates, a Scheduling AI Assistant to optimize scheduling and PPM bookings, and a Field Engineer AI Assistant to handle end-of-day paperwork. The agents integrate with the existing job booking platform to automate tasks, capture customer insights, and streamline admin, enabling continuous availability, improved scheduling, and scalable engagement with customers and field teams.
Who it’s for: Trades and field service businesses (e.g., gas, electricity, plumbing, fire/security, home services, housing associations) seeking to automate customer service, scheduling, and field operations at scale.
Active customer testimonials and case studies; product-focused marketing with demos and community join options; ongoing emphasis on integrations and industry-specific use cases
Second-time founder. My first business (Una Brands) got to $70m ARR and raised $100m in funding. Bachelors and Masters in Mathematics from Oxford and Masters in Public Administration (MPA) from Harvard specialising in AI policy.
Previously Head of Operations at OVO Energy, the largest renewable energy company ($2b revenue) in the UK. Prior to that worked for four years at Rolls-Royce in the Head Office as an operations consultant. MBA from INSEAD
Founder and CTO at Elyos. Software engineer by training with over 15 years of experience leading engineering teams across FinTech, MarTech, and Climate Tech. My prior roles include VP of Engineering at Bulb/Zoa, where I led a 150+ person engineering team delivering Smart Energy products across the UK. I've also held senior positions at Funding Circle, Bynder, and other high-growth companies.
Elyos AI is the first fully autonomous AI Customer Service Reps for trades and field services.
Elyos AI offers fully autonomous AI Customer Service Reps tailored for trades and field services. It provides 24/7 phone coverage, job scheduling, payment handling, lead booking, quote follow-up, on-call dispatch, and appointment confirmation for HVAC, plumbing, electrical, and similar trades.
Formerly “Prasinus Energy”, “Open Energy” · why startups rename →
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