platoseed
AI agents that convert and retain patients for digital clinics
Cenote builds AI sales reps for online health clinics and deploys them for abandoned-cart and win-back campaigns. Today, digital and telehealth clinics rely on generic text blasts or human follow-up for speed-to-lead and customer reactivation. Since the lead has often gone cold and the outreach isn’t personalized, conversion is frequently below 1%. Cenote’s AI agents reach out immediately, communicate on the patient’s preferred schedule, and operate across channels—dramatically increasing conversion rates and unlocking revenue that otherwise goes unrealized.
Cenote provides HIPAA-compliant AI sales agents designed to convert abandoned patient inquiries and win-back backlogs for digital clinics, offering high-touch concierge follow-through to respect CAC.
The product uses AI sales agents that engage patients who abandon carts or fall behind, performing concierge-style follow-up to convert them into active patients. It emphasizes HIPAA compliance and high-touch, personalized interactions aimed at recovering potential patient revenue for digital clinics.
Who it’s for: Digital clinics and healthcare providers seeking to recover abandoned patient interactions and improve patient retention while maintaining HIPAA compliance.
Ex Google, Promise (YC 2018). Yale University Computer Science 2021.
Ex Google, PayPal, Watershed. University of Waterloo Computer Science 2022.
Cenote eliminates administrative bottlenecks that slow down revenue.
Cenote deploys custom AI to automate referral intake for specialist clinics, focusing on automated data extraction, auto-requests for missing information, and AI-assisted insurance authorization to speed referral processing and revenue collection.

AI Referral Automation for Primary Care Clinics

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