SilkChart

Active

AI Sales Assistant to increase playbook adoption and win more deals

Summer 2022Founded 20228 peopleSan Francisco, CA, USA; Remote

www.silkchart.com ↗LinkedIn ↗X ↗Crunchbase ↗See on the Idea Map B2B momentum

About

SilkChart analyzes sales calls and measures how well playbooks are executed. It proactively surfaces coaching opportunities to managers, and provides reps with actionable feedback to close more deals.

From their website

as of Jun 7, 2026www.silkchart.com ↗

SaaSSubscription · Starter: free with limited capabilities; Pro: $19 per user/month billed annually; Enterprise: custom pricing

SilkChart is an AI-powered sales coaching and call analysis platform designed to increase playbook adoption and improve conversion rates for SaaS sales teams. It analyzes calls, surfaces coaching opportunities, and provides reps with actionable feedback and personalized scorecards to align with predefined playbooks.

SilkChart automatically processes recorded sales calls, analyzes playbook adherence, and surfaces coaching opportunities to managers. It provides personalized feedback to reps, AI-driven summaries and notes on key topics, and benchmarks for SaaS-specific playbooks (e.g., MEDDIC, Challenger, SPIN, SPICED). The product includes automatic transcription, speaker recognition, call uploads, dashboards for team analytics, deal-health indicators, and integrations with calendars, email, Slack, and CRM. It supports instant post-call feedback, role-based insights, and customizable playbooks, with different pricing tiers offering varying levels of AI coaching, call uploads, and collaboration features.

Who it’s for: B2B SaaS sales teams (mid-market to enterprise) looking to improve playbook adoption and coaching efficiency

Features

Playbook adoption analytics
AI sales coach feedback
Automatic transcription and speaker recognition
Call upload and storage
AI-generated summaries and notes on key topics
Deal health signals and risk indicators
CRM, email, and Slack integrations

Pricing page with multiple tiers; mentions of funding/backing by top investors; enterprise sales discussions; free plan and signed-up trials

Founders · 1

Andreea FrancisFounder

Twitter

Harvard🎓 Harvard College

Founder at SIlkChart. Formerly Head of Growth at Instacart, product manager at X (Twitter). Harvard College and HBS alum. Love puns & long runs.

LinkedIn ↗X ↗

Launch

Launched on Y Combinator · Jan 2024

View launch post ↗

Turn more prospects into customers through better sales conversations

SilkChart offers sales-focused conversation intelligence at about 20% of Gong’s price, providing core sales features, playbook adherence tracking, AI-suggested phrasing, and coaching to help sales teams win more deals. It offers a free forever plan and emphasizes measuring talk tracks, sentiment, and rep performance to improve sales conversations.

From the original launch (Jan 2024) — may be outdated.