SigmaMind AI

Active

Platform to build enterprise-ready voice/chat agents

Summer 2022Founded 202312 peopleBengaluru, KA, India

sigmamind.ai?utm_source=yc&utm_medium=web ↗LinkedIn ↗X ↗See on the Idea Map B2B momentum

About

SigmaMind AI is a conversational AI platform to deploy voice, chat & email agents. Build with our no-code agent builder or plug into APIs. Prebuilt integrations + support for custom tools = fast, flexible deployment across industries.

From their website

as of Jun 7, 2026sigmamind.ai?utm_source=yc&utm_medium=web ↗

SaaSUsage-based · Pay-as-you-go pricing with no fixed monthly fees or concurrency limits; minutes used per month billed. Enterprise discounts available.

SigmaMind AI provides a platform to build and deploy enterprise-ready voice AI agents for call centers. It integrates with existing CCaaS/dialer stacks and enables outbound and inbound voice interactions with real-time analytics and secure, scalable infrastructure.

A Voice AI Agent Platform that plugs into existing dialers and CCaaS stacks (e.g., VICIdial, Five9, NICE, Genesys) without replacing current infrastructure. It offers an Agent Builder for rapid deployment, multi-model voice capabilities, ultra-low latency sub-800ms responses, scalable voice infrastructure with SIP trunking, and built-in security (SOC2, encryption, private cloud options). It supports model-agnostic STT/LLM/TTS, action-enabled calls via function calling to CRM/calendar APIs, and seamless data export/webhooks to existing systems. It can transfer calls to human agents with context, and logs every call to CRM/reporting tools.

Who it’s for: Enterprises and mid-to-large contact centers in regulated verticals (insurance, debt collection, healthcare, home services, telecom, real estate, ecommerce, financial services) seeking outbound lead generation, qualification, and support automation.

Features

integrates with existing dialers/CCaaS (VICIdial, Five9, NICE, Genesys)
agent builder with prompt-based deployment
ultra-low latency sub-800ms responses
scalable concurrent AI sessions
model-agnostic STT/LLM/TTS options
secure data handling and SOC2 compliance
function calling to CRM/DB/calendar APIs

Website mentions enterprise readiness, partnerships with major CCaaS platforms, case studies, pricing details, and a focus on scale and security; references to customers and real-world deployments implied by testimonials and use cases

Founders · 2

Ashish AgarwalFounder

Co-Founder at SigmaMind AI- voice/chat AI platform for developers and enterprises

LinkedIn ↗X ↗

Pratik MundraFounder

Goldman Sachs

Co-founder at SigmaMind AI, Previously founded a Clean Energy business, Ex- Goldman Sachs

LinkedIn ↗X ↗

Launch

Launched on Y Combinator · Dec 2023

View launch post ↗

We help e-commerce brands automate their customer support using AI

SigmaMind AI builds an AI platform that automates e-commerce customer support by integrating with Shopify and helpdesk tools (Zendesk/Gorgias) to automatically resolve tickets, draft responses, and perform actions (subscriptions, order changes) in Autopilot mode, or assist agents with draft responses in Co-pilot mode, targeting brands, call-centers, and Shopify stores.

From the original launch (Dec 2023) — may be outdated.