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Multimodal AI Employees That See, Speak, Think and Do for Enterprises
Cozmo AI is building the platform for regulated enterprises to deploy their own AI employees. Cozmo is a system of work for complex enterprise operations. Companies use Cozmo to build and deploy AI employees, which are a collection of agents that own workflows end to end. They talk to customers, read documents, interpret videos, apply company policies and update systems like Guidewire, Temenos and Salesforce, pulling humans into the loop only when real judgment or escalation is needed. Every decision the AI employee makes is logged, including its reasoning and policy reference, providing a complete audit trail for compliance and operations without additional manual effort. This is managed by our proprietary Agent Protocol Engine (APE), the control layer that keeps shared context, enforces policy and ensures every step is tracked for regulated industries. Cozmo is live with 10+ enterprises, including Fortune Global 500s, like Nestlé, and has already handled over 1M production calls and 10M interactions; cutting costs by up to 70% and turning roughly 1 in 13 conversations into revenue.
Cozmo AI provides multimodal AI employees that can handle live voice calls, chat across channels, and manage end-to-end workflows within an enterprise stack. It emphasizes unified channel coverage, CRM integration, and outcome-based pricing, backed by YC and used by Fortune 100s with over 1 million calls handled.
Cozmo AI sits above existing telephony, CRM, and ticketing tools without ripping out current systems. It uses a Multimodal AI operating system (including AP E - Agent Protocol Engine) to orchestrate agents, enforce policy, and maintain shared state across conversations. It handles live voice, text across channels, document understanding, policy application, and updates to systems of record, delivering end-to-end case handling with context preserved as agents hand off tasks. Features include local telephony with numbers in 80+ countries, multilingual support across 80+ languages, analytics with 50+ metrics and real-time API access, and deterministic guardrails for governance and auditability. Pricing is outcome-based: pay for resolved cases, not just call minutes.
Who it’s for: Enterprises that require end-to-end customer operation automation across voice, chat, and document workflows, including regulated industries needing governance and multi-region compliance.
YC-backed; 1M+ live voice calls handled; case studies and Fortune 100 customers mentioned; production-scale deployments; global regions and certifications noted
Multimodal AI employees that see, speak, think and run operations
Cozmo AI provides multimodal AI employees for financial services and insurance that interpret documents and videos, speak with customers in real time, and execute work across core systems (e.g., Guidewire, Temenos, Salesforce) with an audit trail. They announce live deployments at 10+ enterprises, including Fortune Global 500s, and aim to automate complex end-to-end operations to reduce manual work.
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