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AI calling & browser agents for healthcare
Shasta Health builds AI agents to handle patient calls, verify insurance and automate admin tasks for healthcare clinics
Shasta Health provides AI-powered workflow automation for clinics, handling calls, faxes, referrals, and admin tasks while integrating with existing EMR systems without complex setup. It aims to streamline pre-visit workflows and improve patient access and billing accuracy. The product is marketed as deployable in days with HIPAA compliance and ongoing improvements.
The platform uses AI agents to automate patient interactions and back-office tasks: answering and routing patient calls with EMR integration, processing referrals received by fax and entering details into the EMR, and performing real-time insurance verifications by navigating payer portals and contacting insurance companies. It supports appointment scheduling with intelligent availability matching, multilingual support, and general support. The system parses incoming faxes to extract demographics, diagnoses, insurance, and provider notes, then creates or updates EMR records, and calls patients to collect missing information and schedule appointments. It operates without APIs or complex integrations, learning the clinic’s workflows and gradually improving through guardrails and dashboards.
Who it’s for: Clinics and practices (e.g., physical therapy, multi-provider clinics) seeking AI-assisted administration and improved patient access.
Pricing page details and ongoing product deployment messaging; mentions of HIPAA compliance and rapid go-live
Srinjoy is co-founder and CEO at Shasta Health. Previously, he was a Senior Software Engineer at Microsoft on the HoloLens AR Headset. He led and delivered several computer-vision projects at Microsoft while working closely with companies in healthcare and construction. In college, he studied ECE at UT Austin while working part-time as a Software Engineer at GitHub and an undergraduate researcher at two healthcare robotics labs.
Pransu is the co-founder of Shasta Health. Before Shasta he was an engineer at Athelas (YC W16) building healthcare AI software while working with many healthcare customers. He also brings experience in telehealth privacy research at UC Berkeley. In previous roles, Pransu also was a key member of software teams at a series of companies including Atlassian, Microsoft, and Cockroach Labs.
We combine expert physical therapists with AI care programs
Shasta Health provides at-home muscle and joint pain relief by blending AI-assisted care programs with expert physical therapists. The platform automates intake, documentation, and billing for providers while delivering personalized, 1:1 or group PT sessions and daily progress tracking to improve adherence and reduce costs.
From the original launch (Aug 2023) — may be outdated.
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