Retape

Resolve is an AI-native CRM tailored for debt settlement operations. It unifies sales, client servicing, negotiation, and management visibility, using AI workers to automate end-to-end repetitive workflows within a single platform.

Resolve automates intake, client communications, negotiation, and reporting through dedicated AI workers (e.g., Maya for voice intake, Aria for self-enrollment, Penny for client communications, Scout for settlement automation, Sage as an AI data assistant, and Pulse for churn detection). It includes features like AI call scoring, bulk settlement automation, real-time funds tracking, POA automation, migration from existing CRMs, live operations dashboards, and single-tenant data isolation with compliant, embedded controls (TCPA-safe outreach, immutable activity log, SOC 2 Type II). It supports live integrations with payment processors, dialers, merchant accounts, e-sign, and SMS, plus guided migration and live data queries via natural language prompts.

Who it’s for: Debt settlement operators and companies using or seeking a CRM for debt settlement workflows, including sales, servicing, and negotiation teams within debt relief providers.

Company highlights platform capabilities, mentions pilots and live deployments; references to platform trust, SOC 2, private tenancy, and migrations suggest traction and deployment readiness.