Promptless
ActiveAn AI teammate that automatically updates your customer-facing docs
About
Docs are integral to a great customer experience, but managing them is a challenging, multi-team effort. The most successful companies recognize that fantastic docs drive adoption and bad ones cause customers to churn. Promptless is used by fast-growing startups and Fortune 500 enterprises alike to automatically update docs based on feature releases, support tickets, internal Slack conversations, and more. Promptless is designed to be flexible—it can integrate with any docs platform, be triggered automatically from many workflows, and can pull in context from any internal knowledge source. With Promptless, documentation becomes a strategic advantage for growth, not a bottleneck or a liability.
Founders · 2
Prithvi co-founded Promptless. Before Promptless, he served as VP of Product & Engineering at Bond, a fintech infrastructure startup acquired by NYSE:FIS in 2023. There he saw firsthand the effort required to maintain hundreds of tutorials and guides and the outsized business impact of world-class documentation. Prithvi graduated from Stanford in 2015 (B.S. CS, AI track). He was also a 4-time International Mathematical Olympiad (IMO) participant, including as the youngest participant in 2008.
Frances is building Promptless, helping companies keep customer-facing content up-to-date. Prior to Promptless, Frances led product, ML/AI engineering, and LLM ops on petabyte scale at Cloudflare, OneSignal, and Graft. Yale undergrad. Stanford PhD drop-out. Has published LLM research.
Launch
Promptless proactively drafts updates to your docs while you ship software and support customers
Promptless automatically updates product and support documentation by monitoring feature releases, tickets, and conversations, and can be triggered from Slack or integrated with Slack, GitHub, Notion, Jira/Linear, Zendesk/Intercom, and CMS. It targets teams maintaining customer docs to improve accuracy, simplicity, and discoverability and reduce manual writing effort.
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