Plivo

Plivo provides a platform to build and deploy voice AI agents that sound human, available via no-code builders and flexible developer APIs. It supports multi-channel engagement (voice, SMS, WhatsApp, chat) with real-time processing and a managed stack, plus ownership over ASR/TTS and LLMs. The offering emphasizes rapid deployment, scalability, and a no-code studio for non-developers alongside programmable options for developers.

Plivo offers a fully managed stack and an option to customize with your own models. Build agents using no-code studio or code-based SDKs (Python, Node, Go, REST). Key capabilities include 95%+ accuracy STT across accents, real-time bi-directional audio with about 300ms latency, VAD for start/stop detection, turn detection for natural interruptions, and real-time processing with low latency. You can swap in your own LLM, customize ASR and TTS, and deploy agents across voice, SMS, WhatsApp, and chat with omni-channel support. Pricing includes voice and AI agent usage, with specific per-minute and per-outcome costs for components and add-ons; you can start with free credits and scale to a paid plan.

Who it’s for: Teams and enterprises needing human-like voice AI agents for customer engagement across voice, messaging, and chat channels; suitable for sales, support, order tracking, feedback collection, and appointment scheduling in various industries.

Pricing details and free credits; mentions of enterprise pricing and sales contact; documented platform features and per-minute costs indicate ongoing traction and commercial deployment.