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AI-powered user interviews
Outset offers AI-powered user interviews to conduct qualitative research. Traditional surveys are fast but lack depth while live interviews produce high quality data but are slow and expensive. Outset uses LLMs to lead interviews and synthesize results so researchers get high quality data 100 times faster.
Outset is an AI-powered, AI-moderated research platform designed to conduct large-scale qualitative interviews and synthesize insights quickly. It combines conversational AI, behavioral intelligence, and emotional analysis to bridge what users say and do, at enterprise scale.
Outset automates the end-to-end research workflow: automatically set up interview guides using AI, recruit participants from global geographies, conduct AI-moderated interviews in multiple languages via video, voice, or text, and provide instant synthesis with themes, quotes, and highlight reels. It supports real-time probing based on audio/visual cues, generates AI-generated reports and stakeholder-ready outputs, and offers a single workflow for planning, recruiting, moderating, analyzing, and sharing insights across the research lifecycle.
Who it’s for: Enterprise research teams and product teams conducting rapid, large-scale qualitative studies across multiple languages and geographies.
The site references enterprise logos/case studies (Hubspot, Microsoft, Away) and multiple case studies, indicating active traction and customer adoption.
Co-founder and CEO of Outset. Aaron was previously the head of product at Untapped and Triplebyte and played senior product roles at Tesla, Pebble, and Monitor Deloitte before that. He started his career as a tour manager for a band called Timeflies.
Turn weeks of work into (almost) instant insights
Outset offers an AI-interviewer that autonomously conducts in-depth user interviews and analyzes results, enabling researchers to gather large-scale qualitative data quickly. It targets mid-market to enterprise teams seeking fast, deep qualitative insights from many participants.
From the original launch (Jun 2023) — may be outdated.
AI-first user research platform
Confident decisions in days with AI-led interviews.
