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Minimal AI

Active

AI Agents for E-commerce Customer Support

Summer 2025Founded 20243 people

About

Minimal AI makes it easy for e-commerce brands to build and manage AI support teams that resolve 90%+ of tickets while increasing revenue.

Founders ยท 2

Niek Hogenboom
Niek HogenboomFounder
Oxford๐ŸŽ“ Delft University๐ŸŽ“ University of Technology๐ŸŽ“ University of Oxford

Niek is the Co-Founder and CEO of Minimal AI He started his first business at the age of 16, selling and importing custom suits from his parents' house and sold the business 3 years later. After graduating from Aerospace Engineering at Delft University of Technology, he spent a year leading the most successful solar racing team in the world and grew his startup SitRight to $2M+ revenue during covid. Later he did his master's research at the University of Oxford before founding Minimal AI

Titus Ex
Titus ExFounder
Uber

Titus is the Co-Founder and CTO of Minimal AI He previously worked as a data scientist / machine learning engineer at Uber and Soda, a Point-Nine backed data quality startup in Amsterdam. Titus holds an MSc in Applied Math and has been working on AI since 2018.

Launch

Launched on Y Combinator ยท Aug 2025
View launch post โ†—

We make it easy for e-commerce brands to build and manage AI customer support teams that resolve 80% of tickets.

Minimal AI offers a platform for e-commerce brands to build and manage AI customer support agents via a single AI Manager, aiming to resolve 80-90% of tickets at human-level quality and reduce support costs. The launch states tens of thousands of tickets are currently resolved per day and invites demo bookings and introductions to CX leaders.

Formerly โ€œMinimal AIโ€, โ€œMinimal AI, Inc.โ€

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