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Personal Injury Legal Work - Automated
Hona is a legal technology company transforming the personal injury law space. Hona's platform helps PI firms strengthen client engagement through real-time case status tracking, AI-powered communication tools, and intelligent medical management — driving better outcomes for firms and the clients they serve. In addition to status updates, Hona allows clients to upload documents, securely message their legal team, and share feedback—all in one place. Hona integrates seamlessly with the law firm's existing case management systems, making it easy to implement without disrupting day-to-day operations. Hona's long-term vision is to transform client communication across the legal industry by making clarity and transparency the standard.
Hona provides an AI-powered case management assistant for personal injury firms, handling outreach, appointment tracking, and client updates to reduce burnout and improve follow-up. It integrates with existing case management systems and scales to manage thousands of clients concurrently. The product emphasizes automated treatment updates, reminders, and escalation rules to keep cases on track.
Hona offers an AI Case Agent that autonomously manages client outreach, appointment coordination, reminders, and follow-ups via text. After each visit, it captures treatment details, symptoms, and provider information, logging everything automatically. It supports enrollment and handoff within the firm's existing case management system, escalates issues only when a human needs to intervene, and can handle large volumes (e.g., 2,000 clients simultaneously) without burnout. The platform surfaces missed appointments, treatment gaps, and red flags in real time with customizable escalation rules, while enabling staff to step into any conversation as needed.
Who it’s for: Personal injury law firms, including mid-size and large practices that manage 100+ active clients and require automated outreach and case updates.
500+ law firms using; client testimonials; product features and integrations emphasized; ongoing marketing and demo bookings
While studying Mechanical Engineering at BYU, I started an e-commerce sandal company called J-Slips Hawaii which I scaled to $1M+ in revenue in 2 years. I turned it over to my family to run so I could pursue a career in tech. I taught myself how to code and became a software engineer working at extremely fast growing tech companies, first Qualtrics and then Route, before co-founding Hona.
Matt McClellan is the founder of Hona, a legal technology company transforming the personal injury law space. Hona's platform helps PI firms strengthen client engagement through real-time case status tracking, AI-powered communication tools, and intelligent medical management — driving better outcomes for firms and the clients they serve.
🌉 The bridge between a business's CRM and their clients
Milestones builds a bridge between a business’s CRM and its clients by automating updates and enabling bidirectional communication. The product uses APIs to push status updates, documents, and events via SMS and a client app, targeting any service that requires ongoing client visibility.
From the original launch (Nov 2022) — may be outdated.
Formerly “Milestones” · why startups rename →
Using generative AI to call insurance for healthcare clinics
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