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AI Agents for Fortune 500 grade customer support
Companies lose revenue every time a customer is stuck in IVR, waits too long for help, gets blocked by a dumb chatbot, or receives a generic answer from an agent without the right context. These are not just support problems. A complaint is a retention moment, an inquiry is a sales moment, and a support call is often an upsell moment. We built Cignara to fix this. Cignara provides end-to-end AI voice and chat agents that use customer context, company data, business logic, and policy rules to take personalized, agentic actions. Every response is grounded, every action is policy-bound, governed, and verifiable, and every conversation is tracked as a business outcome. Fortune 500 brands like LG use Cignara as fully autonomous agents and as real-time assistants for human teams.
Cignara provides enterprise-grade AI agents for customer support, aiming to reduce costs and response times while improving CSAT across phone and chat channels. It targets large organizations and emphasizes AI copilots, knowledge graphs, and policy-driven safety within existing tech stacks.
Cignara converts enterprise data from multiple sources into a single knowledge graph that serves as the foundation for AI conversations. It documents business processes, scripts, and rules to provide templates for AI agents and humans to follow. The platform supports voice and chat agents, an AI copilot that surfaces the right answer in real time, and multi-language support. It emphasizes enterprise security, privacy controls, guardrails, and the ability to integrate with your preferred LLM providers while keeping data in a governed knowledge layer.
Who it’s for: Large enterprises across Retail, Consumer Banking, Finance, Insurance, Telecom, Healthcare, Travel, Hospitality, Delivery/Logistics, Real Estate
mentions of enterprise deployment and guards, and partnerships; (no explicit funding/hiring data provided)
2x YC founder (S15 and P26). Building AI Call Center for some of the biggest B2C enterprises in the world. Previously built self-driving cars @Auro Robotics (acquired).
Agentic AI that understands your business, not just FAQs
Cignara automates B2C sales and customer support conversations across phone and chat by deploying AI agents that understand customer profiles, execute business policies, and recognize retention opportunities. The system also serves as a copilot for human support agents.
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Formerly “Bujo” · why startups rename →
Realtime AI for Sales Calls
AI voice agents for on-prem telephony stack.
