Calltree
ActiveEnterprise-grade AI support reps for call centers
About
Calltree makes enterprise-grade AI support reps for call centers. Our AI reps take voice calls and chats like other AI support agents but can also use internal enterprise tools like a homegrown CRM or internal dashboards, like the highly trained humans working there today.
Founders · 2
AmazonKun, co-founder and CEO of Calltree AI, previously a product leader at AWS where he focused on contact center solutions. During his tenure, he built and scaled multiple product lines that achieved tens of millions in ARR. Drawing from deep insights into contact center operations and analytics, Kun co-founded Calltree AI to empower contact centers with the data-driven insights they need to optimize operations and reduce costs.
AmazonWorked on applied multimodal AI with large enterprises at Marqo. Worked on ML for high cardinality anomaly detection that was deployed into fortune 100 companies and banks while at AWS. Led platform teams at Hopper. Georgia Tech CS grad, worked on HPC research.
Launch
AI operations analyst for enterprise call center workflows
Calltree builds an AI agent that analyzes call-center screen recordings to identify workflow inefficiencies, quantify time and cost per action, and help enterprise operations leaders build and measure business cases for improvements aimed at reducing call duration and achieving opex savings.
Formerly “Scotty AI”, “Calltree AI”
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