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AI agents for insurance claims
Basepilot helps insurers, TPAs and MGAs streamline claims operations with line-of-business-specific AI agents. Companies like Old Republic International, Zurich & others use Basepilot to make claims operations more efficient, less costly and more intelligent. Basepilot is founded by Ken Hendricks and Pascal Wieler. Interested to try it out? Get started here: https://www.basepilot.com/
Basepilot provides AI agents designed for insurance claims operations, aiming to automate and accelerate claims processing with line-of-business specific AI workers. It emphasizes reduced cycle times, lower leakage, and improved efficiency across the claims journey.
Basepilot offers agentic AI modules customized for each line of business (e.g., Personal Lines, Commercial Lines, Specialty Lines, Workers' Compensation) that work alongside human adjusters. The product supports intake capture from multiple channels, intelligent routing, data extraction and enrichment, investigation support, claim decisioning, settlement and communications, and end-to-end claim handling. It integrates with existing systems (no migrations) and provides enterprise-grade security, private deployments, and model customization. Features include FNOL intake, document extraction, data intelligence, settlement workflows, and a suite of specialized AI agents for tasks like letter writing, subrogation, reserve management, and fraud checks, all with auditable governance and scalable deployment.
Who it’s for: Insurance carriers, MGAs, TPAs, and other insurers with claims operations seeking to modernize and automate claims processing.
Mention of enterprise-ready security, private deployments, zero training data usage, and partnerships suggests active productization and potential customer traction; no explicit funding or hiring signals provided.
I’m Ken, co-founder and CEO of Basepilot. We build AI coworkers that collaborate with humans to automate work. Prior to Basepilot, I led product at a B2B fintech startup and grew it to 3M users in <12 months, with customers like Visa and Bank of America. Before that, I built a computer vision startup out of university that reached $250K ARR with partnerships like Deloitte, KPMG, EY and BMW. Born in Mumbai, brought up in New Zealand, before moving to SF. Studied Mechatronics eng.
Hi! I'm Pascal, Co-founder of Basepilot. I grew up in Germany. Passionate about AI agents, robotics & outdoor sports 🤖🚵. Studied CS MSc. @CMU MLD & KIT. Previously, I co-founded a robotics startup, did research in robotic manipulation & imitation learning at Carnegie Mellon, and worked on self-driving cars at Mercedes-Benz. Excited to be a part of YC, let's chat!
Saving businesses time and resources by automating back-office work across your browser, such as filling out forms, entering information into a CRM, & much more.
Basepilot builds AI assistants that automate repetitive, browser-based back-office tasks (e.g., form filling, data transfer, outreach) across sales, recruitment, and finance teams. It enables companies to train its AI to automate workflows in minutes, aiming to save about 30% of weekly time and reduce manual effort in a private beta.
From the original launch (Mar 2024) — may be outdated.
Formerly “Nexus” · why startups rename →
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