Altur

Altur provides AI-driven voice agents for debt collection and related outbound operations, aiming to automate call center workflows with configurable strategies, channels, and negotiations. The platform emphasizes human-less operation, omnichannel outreach, and real-time monitoring to optimize contact rates and conversions.

The product segments accounts by attributes, selects channel, timing, frequency, and tone, and uses an outbound dialer tailored for debt collection and banking sales in Latin America. It supports phone, WhatsApp, and SMS, with scripted negotiation, payment reminders, follow-ups, and scheduling via a data-driven flow. The system continuously tests flows (A/B), maintains context across interactions, provides full observability and compliance logging (ISO 27001), and monitors agent reasoning in real time to correct errors. It offers omnichannel interactions, automated flow modification, and enterprise-grade security with audit logs and detailed interaction records.

Who it’s for: Debt collection agencies and banks/financial services conducting outbound collections and related sales activities, primarily in Latin America.

marketing and demo scheduling explicit; hiring/careers presence implied; documentation and blog sections indicate growing product/blog presence