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Understood Care

Active

Healthcare personal assistants for Medicare patients.

Summer 2024Founded 20257 peopleNew York, NY, USA

About

The American healthcare system is complicated. 88% of US adults cite difficulties navigating the healthcare system. The good news is patient advocacy became a covered benefit by Medicare in 2024. Understood Care matches Medicare patients with a healthcare personal assistant (known as a Patient Advocate) at little to no cost to the patient. Patient Advocates help patients patients access care - finding resources, helping fill out paperwork, and much more. Understood Care uses AI and healthcare expertise to deliver the highest quality patient advocacy to the 68 million Medicare patients in the US.

Founders ยท 1

Samantha Wu
Samantha WuFounder

Understood Care (fka Ply Health) Co-founder. Previous Head of Bizops @ Finni (W23). Previously @ Cedar, SiteRx, Carlyle, Evercore.

Launch

Launched on Y Combinator ยท Jun 2024
View launch post โ†—

We use AI to get behavioral health providers in network, so they can start billing twice as fast.

Ply Health automates and standardizes provider enrollment with insurers for behavioral health practices, enabling quick in-network submissions and human-in-the-loop review to improve speed and accuracy, with claims that enrollment is 2xโ€“3x faster and boosts billing revenue for providers.

Formerly โ€œPly Healthโ€, โ€œIncโ€, โ€œPly Healthโ€

HealthcareHealth TechHealthcareHealth InsuranceAIAI Assistant

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