platoseedplatoseed
AI-powered Language Operations platform
Unbabel is an AI Centric Language Operations Platform that eliminates language barriers so that businesses can grow across markets. Our platform enables anyone to easily create flexible translation pipelines for any language or type of content in a scalable way. The pipelines combine best in class AI components, such as our Machine Translation and Quality Estimation, with different levels of human-in-the-loop capabilities, such as human translation and human annotations. The result is an easy to use, super scalable platform for Language Operations that can easily go from real time translation using adapted machine translation to high end human transcreation. Based in San Francisco, Unbabel works with hundreds of businesses such as Lego, Logitech, Microsoft, Warner Bros, Virgin Pulse, Booking.com or Under Armour, to communicate effortlessly with customers around the world, no matter what language they speak.
Unbabel offers an AI-powered Language Operations Platform that enables businesses to translate and localize content and interactions across languages by blending AI with human review. The platform emphasizes real-time quality, customization, and seamless integration with existing workflows to reduce costs and improve speed and quality of translations.
The LangOps Platform automates translation workflows across customer service, multilingual content, and partnerships, with AI-driven translation that can involve human review as needed. It integrates with popular apps (e.g., Salesforce, Zendesk, Intercom) to fit into existing workflows, provides real-time quality reporting and a quality estimation (MT Score), allows workflow customization by market or content type, and supports a “human-in-the-loop” model to balance cost, speed, and quality. It enables agents to be multilingual through the platform, and offers visibility and control over translation quality and performance across languages.
Who it’s for: Businesses with global operations requiring multilingual customer service, content translation, and international customer engagement; enterprises seeking to reduce translation costs while maintaining quality and speed; organizations using or evaluating LangOps and AI-assisted translation with human-in-the-loop capabilities.
Hiring/traction/awards mentioned via case studies and customer reviews; demonstrated adoption across airlines and large brands; ongoing product development and integrations ecosystem noted.
Vasco Pedro is a co-founder and chief executive officer of Unbabel, a company that removes language barriers by blending artificial intelligence with real-time, human translations. A serial entrepreneur, Vasco has led Unbabel since 2013, taking it through Y Combinator and raising a total of $100 million in funding.
João Graça is the Co-Founder & CTO of Unbabel. João has a Ph.D. in Natural Language Processing and was a Post-Doctoral Researcher at the University of Pennsylvania. He is also one of the co-founders of the Lisbon Machine Learning Summer School (LxMLS) and has authored several papers in machine learning with side information, unsupervised learning and machine translation. João Graça is the Co-Founder & CTO of Unbabel. João has a Ph.D. in Natural Language Processing and was a Post-Doctoral Researc
How Unbabel’s homepage introduced itself over the years — each line is the page title the web actually saw, linked to that moment’s archived capture.
Hire AI - Not APIs
Language learning with a conversational AI Tutor
