platoseedplatoseed
AI-powered SMS assistant for deskless workers.
Sidekick is an AI-powered SMS assistant for frontline workers in manufacturing, auto dealerships, and retail. The idea came from Justin's father, who owns a manufacturing facility and asked him to build a tool to help with worker onboarding, training, and organizing company knowledge. Workers text questions in any language and get instant answers from their company's documents — no app, no login, works on any phone. They can send photos of equipment for instant identification or voice memos when their hands are dirty or they're wearing gloves. Managers upload documents and record video walkthroughs; Sidekick automatically generates step-by-step tutorials and a searchable knowledge base. When Sidekick can't answer, it escalates to the manager via SMS and learns from the response, getting smarter with every interaction.
Sidekick is a texting assistant for frontline workers that answers questions from a company’s own documents. It enables workers to text for SOPs, safety steps, HR info, and more, pulling answers from uploaded materials and providing a centralized, traceable knowledge base owned by the business.
Set up by uploading documents (PDF, Word, or shared drives). Assign a single phone number so workers can text Sidekick without apps or IT tickets. Sidekick reads and organizes the docs, answers questions from those sources with cited SOPs or manuals, and escalates as needed. It supports incident guidance, training certifications management, and onboarding, with a centralized, searchable knowledge base that grows with each interaction and is owned by the company. It also offers a free trial and a dashboard showing who knows what, plus a process to maintain audit-ready, succession-ready knowledge and safety procedures.
Who it’s for: Frontline manufacturing and industrial floor operations with a need to convert tribal knowledge into a centralized, accessible knowledge base and provide instant, on-floor guidance via text
Customers: Halverson Mfg, Ironwood Steel, Westfield Foods, Cascade Plastics, Monarch Pallet, Riverton Tool
Pricing page with free trial; contact form for setup; live product features emphasized (no-code doc upload, phone-based access), suggesting active product, marketing and onboarding activities
Co-founder & CEO at Sidekick (YC P26). UPenn Masters in Computer Science. Previously Finance at Arm.
The cloud agent operating system for knowledge work
AI Workers for Field Services
