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Shiboleth automates lending compliance for financial institutions…
Shiboleth automates consumer lending compliance for financial institutions using AI. Banks and fintechs use us to save months of manual work by automating audits and drafting reports for the governments. LLMs allow whole categories of manual compliance processes to be automated in ways that weren’t possible until recently. We are excited to automate back-office operations and enhance consumer protection in one of the most litigious industries.
Shiboleth is a platform that automates QA and compliance-related workflows for customer interactions and financial services operations. It focuses on testing, monitoring, and collaboration across compliance processes within secure, AWS-backed deployments.
Shiboleth provides an integrated platform to automate compliance operations, testing, and QA for customer interactions. It includes modules for complaint management, call monitoring with live transcription and summarization, issue management with multi-stakeholder tracking, marketing review using custom scorecards, and regulatory compliance testing that supports multiple regulations (TILA, SCRA, FCRA, REG E, UDAAP). The product offers shared communication portals for collaboration with internal teams and fintechs, advanced analytics with automated reporting, and workflow tools to replace spreadsheets and emails, all deployed with high security on AWS Bedrock.
Who it’s for: Financial institutions and fintechs seeking to automate compliance QA, monitoring, and testing of customer interactions and regulatory workflows.
mentions of product features and security, plus references to a demo booking and adoption by financial institutions
Esty Scheiner is the CEO and Co-founder of Shiboleth. Shiboleth automates regulatory compliance for lending institutions Before Shiboleth, Esty was a Security Engineer at Invoca, developing an LLM tool for automating security compliance. She dropped out of NYU CS at 19 yr. old to become a SE at Buggy, quickly rising to manage a 6-person R&D team within a year . Additionally she is a self taught CISSP and OSCP (top compliance and hacking certs) in months instead of 5 years.
Bivu is a co-founder and CTO at shiboleth.ai which he founded with Esty Scheiner in late 2023. Shiboleth automates regulatory compliance for lending institutions. Bivu has a decade of experience working as a ML Engineer in logistics, banking and audio. Before Shiboleth, Bivu worked at Pindrop as an AI Engineer where he led a team for IVR fraud detection. His team's product is used by 6 of the largest 10 banks, and amounted to $10 million ARR in sales.
Enabling lending compliance teams to audit customer service chats with AI
Shiboleth builds a compliance auditing assistant for lending customer-service chats, flagging violations and drafting initial government reports. The launch targets financial institutions (banks, fintechs, non-bank lenders) to automate and streamline lending compliance reviews using LLMs and NLP integrated with company runbooks.
From the original launch (Feb 2024) — may be outdated.
AI agents for fintech risk and compliance operations
AI-powered risk and compliance for financial institutions
