Zuma

Zuma offers an AI-powered platform for multifamily leasing, collections, and voice interactions, combining AI with human-in-the-loop support to boost lead conversion, rent collection, and resident lifecycle management. It integrates with major property management and CRM systems to automate conversations, scheduling, and outreach across channels.

Kelsey AI handles leasing inquiries by integrating with PMS/CRM to automate scheduling and boost conversions; VoiceAI provides a customizable AI receptionist for property calls; Collections AI automates delinquency conversations and follow-ups with promise tracking; all workflows are supported by a human-in-the-loop team available 24/7, with native integrations to Yardi, Entrata, Knock, and RealPage, and multi-channel communication (phone, SMS, email, webchat). The platform offers built-in IVR, analytics dashboards, daily tour summaries, post-tour surveys, and the ability to move conversations across modalities while maintaining brand voice.

Who it’s for: Property management companies and multifamily operators seeking to accelerate lead-to-lease cycles and optimize rent collections.

Pricing page details and free trial offer; multiple product lines (Leasing AI, Collections AI, Full Platform) with 24/7 human-in-the-loop support; customer testimonials cited; emphasis on integrations and platform-wide adoption