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AI front office assistant for physical therapy
Penciled (W24) is an AI front office assistant for physical therapy. Penciled's AI assistant schedules out plans of care, sends reminders and processes last-minute cancellations, and fills openings with an automated waitlist. Penciled books thousands of appointments for physical therapists each month and integrates directly into EHRs like WebPT.
Penciled provides an AI front office scheduling assistant integrated with WebPT, helping physical therapy clinics increase visits and reduce administrative workload. It automates patient communications, scheduling, and plan-of-care workflows to improve efficiency and ROI.
AI scheduling assistant integrated into WebPT that text-messages patients for scheduling, auto-fills cancellations, and builds plans of care from notes. It automates intake-related tasks, reduces phone tag, and operates with WebPT to increase visits while cutting admin time. The product is presented as a 24/7 scalable scheduling system that integrates with existing WebPT notes and documentation workflows to surface and fill scheduling gaps automatically.
Who it’s for: Physical therapy clinics and practices using WebPT, including marketplaces of PT providers and multi-clinic networks.
Customers: Marketplace Physical Therapy, Renew Physical Therapy, Healthwell Physical Therapy, Functional Performance Center, Pelvic Therapy Specialists, Arc Physical Therapy, Tenet Therapies
References to 200+ providers using WebPT, multiple clinic deployments, and documented ROI and visit increases indicate market traction and growing adoption.
CEO & Co-founder of Penciled. Studied Computational Neuroscience at Harvard. Previously built patient outcome prediction software at MGH, built and launched a jobs board product at a health tech startup, and founded a global nonprofit organization.
We help clinics answer calls, book appointments, and call patients using AI voice assistants that sound human.
Penciled announces AI voice assistants that handle repetitive clinic phone calls—such as appointment booking, follow-ups, reminders, insurance verification, and referrals—integrating with existing systems (fax machines, EHRs, phone systems) so clinicians can focus on patient care. The offer includes free integration for clinics and partners who engage before Demo Day.
From the original launch (Mar 2024) — may be outdated.
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