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Self-Driving Customer Care
Welcome to Netomi AI, where we are revolutionizing the world of customer experiences through cutting-edge artificial intelligence. Our mission is clear: to create AI that not only solves mission-critical problems for the world's largest brands but also fosters genuine customer love. Backed by industry titans like Y-Combinator, Index Ventures, Jeffrey Katzenberg, and Greg Brockman, Netomi AI is at the forefront of defining the future of AI-driven customer engagement. At Netomi, we embody our core values in everything we do: Passion: We love what we do, genuinely. We persevere, creatively problem solve, and grow from adversity. Customer Focus: We obsess over creating a positive impact and deliver experiences that meet or exceed the needs of our customers, and their customers. One Team: We believe in working collaboratively as One Team to meet shared objectives and goals. Joining Netomi AI means being part of a dynamic, fast-growing team that values innovation, creativity, and hard work. As a key player in the Generative AI revolution, you'll have the opportunity to significantly impact our success while developing your skills and career in the ever-evolving field of AI. Netomi AI is not just a workplace; it's a community of visionaries shaping the future of customer engagement. If you're ready to be part of something extraordinary, where your passion aligns with our values and vision, we invite you to explore opportunities with us. Your journey to redefine customer experiences with brand-safe AI starts here. Mission To empower the highest quality customer experiences with brand-safe AI. Vision Building Brand and Customer Love
Netomi is an enterprise AI platform for customer experience that provides an agentic AI system designed to operate at scale with full lifecycle management, governance, and integration into existing stacks. It emphasizes autonomous AI agents with human-in-the-loop options, governed by transparent, auditable actions and security-compliant design.
A unified, no-code capable platform to build, test, deploy, monitor, and continuously improve AI agents across all channels (voice, chat, email, SMS, social). It supports full AI agent lifecycle, sandbox testing, deployment, real-time monitoring, auto-improvement, and governance with audit trails, compliance certifications, and plug-in compatibility with existing stacks (bring your own LLM or use Netomi's). It emphasizes agentic AI that understands context, user state, and surrounding conditions, with enterprise-grade reliability for high-volume scenarios.
Who it’s for: Enterprises requiring scalable, compliant, and controllable AI-powered customer experience solutions with complex interactions and large-volume channels.
Investors and executive leadership mentions, Fortune 500 customer references, product announcements about agentic AI, enterprise-focused governance and security features
Formerly “msg.ai” · why startups rename →
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