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Helping great teams hire better frontline workers, faster.
At Emi Labs (YC '19) we are on a mission to increase frontline workers' access to professional opportunities by building the infrastructure for Frontline Workers (check our manifesto here: https://www.linkedin.com/pulse/our-manifesto-building-infrastructure-frontline-workers-emi-labs/). As our first step, we are transforming the high-volume recruiting process of Frontline Workers to make it as simple, human, and fair as possible for both Candidates and Recruiters. Our product is a SaaS recruitment platform powered by AI that helps companies engage with candidates via text to drive faster and more efficient hiring processes. We are growing fast, well funded, and obsessed with making our mission a reality. Some of their customers include Walmart, Burger King, Starbucks, 7-Eleven, Danone, Imperfect Foods, and Heineken.
Emi is a mass recruitment platform focused on hiring frontline/operational staff faster and more efficiently, using AI agents to attract, prefilter, coordinate, and hire candidates. It emphasizes candidate experience and an automated end-to-end recruitment lifecycle for large-scale operations.
Emi automates the full operational recruitment cycle from candidate discovery to file completion. It uses generative AI conversations via WhatsApp, Messenger, and SMS to engage candidates, prefilters, coordinates, and finalizes hires. The platform connects all sources (store QR codes, job boards, social networks, referrals, internal databases), enables automatic re-engagement of known candidates, and runs AI-driven autonomous agents for screening and validation across conversations. It supports 24/7 AI agent availability, scales to handle thousands of candidates, and reports metrics such as time-to-hire reduction and coverage rates.
Who it’s for: Large enterprises and companies with mass frontline staffing needs (e.g., retail, manufacturing) seeking to automate and accelerate operational hiring.
Customers: OXXO, Home Depot México, Heineken México
Customer stories and enterprise deployments; SOC 2 Type II; multiple large enterprise logos mentioned; 24/7 AI platform with 12M+ AI conversations
Generative AI for frontline worker hiring
AI to engage employees, predict attrition and automate HR/IT support
