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AI-powered customer service for startups
cloud humans introduces claudIA, every startup's CX super agent. ClaudIA is a GPT based bot who can answer any customer support tickets with zero tech effort and already integrated with your current flows and systems. With ClaudIA, you can automate 55-90% of your customer's enquiries while maintaining the same service level you are proud of. Gain efficiency, scalability and quality today. Try it free (demo): https://www.cloudhumans.com/us/claudia-demo Reach out if you have any questions: bruno@cloudhumans.com
Cloud Humans offers an AI-powered customer service solution designed for startups, featuring an AI agent (ClaudIA) that handles a majority of inquiries and a multichannel platform (Cloud Chat) to centralize conversations across WhatsApp, chat, email, and social channels.
ClaudIA is an AI agent that resolves up to 85-90% of inquiries using natural language processing, can be integrated via API/MCP with existing systems, and can be deployed across channels including WhatsApp, chat, email, Instagram DMs, and Facebook DMs. CloudChat is an omnichannel platform that consolidates WhatsApp, chat (web/app), email, and social messages in one place, with IA-powered reports, visual automations, queue management, and native integration with ClaudIA. The solution emphasizes fast implementation, multi-language capability (Portuguese focus), and a design centered on real-time conversations rather than traditional ticket-based helpdesks.
Who it’s for: Digital-first startups and growing companies seeking scalable, cost-reducing AI-driven customer support with multichannel capabilities.
Marketing de produto ativo, cliente testimonials, FAQ evidence, Portuguese-focused product messaging
In 2015, I became a door-to-door salesperson. Going outside, be it sunny or rainy, I realised how much opportunity was needed for talented people who worked in the front-lines. Before that, I had launched products for the unbanked population in the Americas. After that, I joined Uber Eats to launch it in Brazil, leaving the company as a GM. Most recently, I worked for Loft, a prop tech startup in Brazil, to lead it's the apartment acquisition area in addition to support and BPO.
I've spent the last 5 years building CloudHumans from the ground up with my cofounders — a company on a mission to reinvent how businesses scale customer support through AI. I cut my teeth scaling some of the most iconic marketplace companies in Latin America. At Rappi Brazil, I led complex operations at breakneck speed as the head of operations for Brazil. Before that, I launched UberEats in Brazil and drove its operations expansion across 30 cities, growing the business 9X
Automated user acquisition & selling on WhatsApp for businesses
AI-powered user assistance platform
