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Agentic Operating System for Food Supply Chain
Food Supply Chain companies have been using legacy ERPs for decades. Everyone knows these are necessary evils that essentially run the business but take up a lot of operational capacity. They are not about to just rip and replace their existing system that runs their whole business with a system that takes years to implement. Imagine if they could implement AI that runs the ERP for them, in weeks? Burnt’s building an agentic OS for the Food Supply Chain with AI Agents for each department. Our AI Agent, Ozai, has started by replacing the whole order management job function at food distribution companies, so that sales and customer service teams can focus on what matters - the customer. Ozai monitors all incoming messages (emails, phone calls, voicemails, whatsapp, fax etc.), figures out if it's an order, learns each customer's habits, shorthand, and favorite products, picks up on any prep notes, and enters it straight into the existing ERP. It'll even go back to the customers on your behalf when it's not sure about something, clarify things and carry on working. The more it sees, the smarter it gets.
Burnt offers an AI-driven operating platform for food distributors that automates and coordinates sales, procurement, and credit control workflows through purpose-built agents. It emphasizes real-time visibility, multi-location coordination, and custom solutions built by operators with deep industry experience.
The product deploys AI agents that automate end-to-end workflows across sales, procurement, and credit control. Each agent is purpose-built for a specific operation and can be started individually or as a full platform. It provides real-time visibility across all workflows from one unified system, coordinates agents across warehouses, distribution centers, and regions, and supports on-site white-glove onboarding. The platform offers custom solutions and integrations tailored to each distributor’s workflows, product complexities, and supplier relationships, with continuous optimization as the business scales.
Who it’s for: Food distributors and suppliers, including seafood, spice traders, and restaurant supply chains, requiring automated sales, procurement, and cash-flow processes.
Hiring/Careers and demo-focused marketing evident; emphasis on custom solutions and built-by-operators background; evidence of traction through platform-wide automation claims and onboarding services
Spent my whole career in food supply chain, intimately understanding the pain points at each step of the supply chain. Now we're reinventing the fundamental technical infrastructure that the industry is run on.
Product at burnt! Creativity is my jam, details matter to me, and I’m all about understanding how people in food relate to technology.
Built backed systems for Legal tech, Dev tools, Banking, Restaurant applications. Currently building agents for food distributors and suppliers.
We’re building AI agents that automate order entry for food distributors
Burnt embeds AI Agents inside existing ERPs for food distributors, starting with Ozai that automates order entry from multiple channels (email, text, voice, fax, phone) and enters orders into the ERP, aiming to reduce manual data entry and shift staff to sales. The launch notes widespread adoption among independent distributors, with 97% of orders end-to-end without humans and plans to extend to credit control and procurement.
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