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Agentic Operating System for Food Supply Chain

Summer 2025Founded 20233 peopleSan Francisco, CA, USA

About

Food Supply Chain companies have been using legacy ERPs for decades. Everyone knows these are necessary evils that essentially run the business but take up a lot of operational capacity. They are not about to just rip and replace their existing system that runs their whole business with a system that takes years to implement. Imagine if they could implement AI that runs the ERP for them, in weeks? Burnt’s building an agentic OS for the Food Supply Chain with AI Agents for each department. Our AI Agent, Ozai, has started by replacing the whole order management job function at food distribution companies, so that sales and customer service teams can focus on what matters - the customer. Ozai monitors all incoming messages (emails, phone calls, voicemails, whatsapp, fax etc.), figures out if it's an order, learns each customer's habits, shorthand, and favorite products, picks up on any prep notes, and enters it straight into the existing ERP. It'll even go back to the customers on your behalf when it's not sure about something, clarify things and carry on working. The more it sees, the smarter it gets.

Founders Β· 3

Joseph Jacob
Joseph JacobFounder

Spent my whole career in food supply chain, intimately understanding the pain points at each step of the supply chain. Now we're reinventing the fundamental technical infrastructure that the industry is run on.

Rhea Karimpanal
Rhea KarimpanalFounder

Product at burnt! Creativity is my jam, details matter to me, and I’m all about understanding how people in food relate to technology.

Chandru Shanumugasundaram
Chandru ShanumugasundaramFounder

Built backed systems for Legal tech, Dev tools, Banking, Restaurant applications. Currently building agents for food distributors and suppliers.

Launch

Launched on Y Combinator Β· Aug 2025
View launch post β†—

We’re building AI agents that automate order entry for food distributors

Burnt embeds AI Agents inside existing ERPs for food distributors, starting with Ozai that automates order entry from multiple channels (email, text, voice, fax, phone) and enters orders into the ERP, aiming to reduce manual data entry and shift staff to sales. The launch notes widespread adoption among independent distributors, with 97% of orders end-to-end without humans and plans to extend to credit control and procurement.

Formerly β€œburnt AI”

B2BSupply Chain and LogisticsSupply ChainFood TechAI

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