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Autonomous Customer Operations
Akkari runs the operational work from the first sales call through expansion. It captures and stays on top of every commitment, issue, request and opportunity across customer channels (Slack, calls, meetings, email, Discord, etc.) then drives each loop to resolution - our wedge toward building the AI execution system for companies. We are 2x YC founders who scaled OrderAhead (acquired by Square) to millions of users and BLADE to $1.2B+ in monthly trading volume.
Akkari provides an autonomous customer operations platform that automates and manages post-sale workflows across sales, success, and expansion. It targets AI-native startups and surfaces commitments, blockers, and next steps to automate replies, PRs, and account actions.
Akkari captures signals from conversations and threads, surfaces commitments and blockers, prioritizes actions based on business impact, and executes tasks such as drafting emails, creating PRs, provisioning access, updating issue trackers, and scheduling meetings. It integrates with Slack, Linear, GitHub, and other tools, runs automated loops across accounts, learns from outcomes to improve future loops, and provides an API to query account state and build custom dashboards and automations.
Who it’s for: AI-native startups; B2B teams requiring autonomous handling of customer operations from initial sales through expansion
Mentions investment from YC founders' networks and notable customers; product features indicate active development and enterprise use cases; references to ARR and Pro tier pricing imply commercial traction
2x YC founder (W11, P26), CEO of Akkari, and former bond trader. Previously founded OrderAhead, acquired by Square, and BLADE, which reached $1.2B+ in monthly trading volume.
Founder at Akkari. Previously founded OrderAhead (YC W11), a mobile ordering platform acquired by Square after reaching millions of users and thousands of merchants, backed by Marc Benioff, Eric Schmidt, and Jerry Yang. Also co-founded BLADE, a crypto derivatives exchange backed by Coinbase and SV Angel. Stanford CS.
Co-founder at Akkari. Previously COO at PlayVision and CRO at OrderAhead (acquired by Square) - where I managed a 30-person GTM team and 2,500 contractors.
Formerly “Akkari”, “Autonomous Customer Operations”
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