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Sero

Active

Intelligent Customer Implementation Platform for B2B

Winter 2022Founded 20222 peopleSan Francisco, CA, USA

About

We help onboarding, implementation and professional services teams at B2B companies onboard customers faster, more consistently and more efficiently with AI agents.

Founders ยท 2

Jai Thirani
Jai ThiraniCo-Founder & CEO
UPenn

- Building an intelligent customer implementation platform for B2B - CS from Penn Engineering and Finance from Wharton

Aditya Padwal
Aditya PadwalCo-founder & CTO

- Building an intelligent customer implementation platform for B2B - CS from PICT - Full-stack Engineer at Loop (YC W20) - Built complex insurance tools

Launch

Launched on Y Combinator ยท Apr 2026
View launch post โ†—

Sero helps implementation & professional services teams at B2B companies onboard customers faster, more consistently and more efficiently with AI agents.

Sero offers an all-in-one platform for B2B implementation and professional services teams, powered by AI agents to accelerate onboarding, improve consistency, and increase efficiency. It provides adaptive project templates, a branded customer portal, and resourcing visibility to reduce go-live delays and churn.

Formerly โ€œTaktile Technologies, Inc.โ€, โ€œTaktโ€

B2BSaaSB2BCustomer Success

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