Redapto

Self-improving systems that boost CSAT, increase NRR, and drive repeat revenue from every interaction.

Redapto builds self-improving systems for customer-support teams to detect issues, hallucinations, and knowledge gaps across chat, voice, and email; automatically design training materials and update SOPs/knowledge bases; and run agent simulations, aiming to improve CSAT, NRR, and drive repeat purchases and referrals for e-commerce, fintech, and marketplace/platform companies, via demos.