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AI Broker for Tariff Refunds
Pax is the AI-native broker that automates and maximizes tariff refunds through duty drawback. We've helped enterprises recover millions in duties and manage their entire trade compliance operation from one platform. Each year, 80% of eligible refunds—equivalent to $15B—go unclaimed. Pax is the first AI-first broker that makes this process transparent and streamline while maximizing all duty saving opportunities. We are two technical founders: Penny got her PhD from MIT and, and was a former research scientist at Amazon & Flexport, where I encountered the problem firsthand. Chris is a second-time founder and former software engineer at Amazon, Brex, and TikTok.
Pax AI provides an AI-powered duty drawback solution that aims to maximize customs refunds, ensure compliance, and streamline the recovery process for manufacturers, brokers, and claimants. It positions itself as a platform built by customs experts offering AI-driven refund optimization and seamless filing and audits.
The product uses proprietary AI-driven algorithms to identify the maximum recoverable duties, enabling claimants to reclaim refunds. It offers a platform with features for continuous data management, streamlined filing, and support through audits. Pricing is performance-based and paid as a percentage of the recovered refund, with no upfront costs. The service targets direct claimants and referral partners (brokers, freight forwarders, 3PLs) and includes a free consultation to estimate potential refunds.
Who it’s for: Manufacturers, customs brokers, freight forwarders, and third-party logistics providers (3PLs) seeking to maximize tariff refunds and streamline duty drawback processes.
Pricing page details; mentions of free consultation and referral partnerships; claims of scalable refunds and partnerships with brokers/claimants
Penny is the Co-Founder and CEO of Pax AI. She has designed and built algorithms for pricing, forecasting, fulfillment, and capacity planning to optimize workflows, costs, and quality across logistics and supply chain. She has extensive experience driving projects at MIT, Flexport, and Amazon, addressing real-world problems through a mixture of AI/ML, statistics, and optimization.
Chris is the Co-Founder and CTO of Pax AI. Before Pax AI, Chris worked on scaling up Amazon's supply chain network where he was introduced to the logistics space. After Amazon, Chris built the TikTok E-Commerce merchant systems from 0-1 and took that learning to build Kyros, a live streaming e-commerce platform in Singapore. Most recently, Chris built the financial rewards and billing systems at Brex.
We make import duty rebates a few clicks away, not months, with AI.
Pax automates the U.S. import duty drawback process with AI, turning regulatory requirements into an algorithmic workflow for importers of all sizes. The service offers a TurboTax-like experience to help reclaim duty money, aiming to save time and increase recoveries for brands and brokers.

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Getting companies refunds on tariffs & duties