Gaiia

gaiia offers an all-in-one OSS/BSS platform for ISPs and telecoms, marketed as an AI-driven system that unifies billing, customer management, inventory, network monitoring, and workflow automation. It positions itself as a modern replacement for traditional OSS/BSS with AI-enabled capabilities and developer-friendly APIs.

gaiia provides integrated modules including Billing Revenue, Customer Management, Customer Portal, Inventory Fulfillment, Network Monitoring, Incident Response, Checkout, Properties, Reporting Analytics, Workforce Scheduling, and Workflows. The platform enables AI-assisted or autonomous automation of provisioning flows, field-service scheduling, and end-to-end operations from inventory to customer billing, with a developer-focused API and webhooks for integrations. It emphasizes a single platform for managing customers, services, devices, and operations with real-time analytics and customizable workflows.

Who it’s for: Telcos and ISPs (telecoms) seeking an all-in-one OSS/BSS and AI-driven operation system to replace legacy platforms.

Hiring/traction mentions implied by customer stories and ongoing product expansion; funding explicitly referenced (Series B $40M led by JMI) on the site.