platoseed
AI agents for customer support.
Backed by Y Combinator Β· South Park Commons
Dataland is the applied AI lab for complex operations and customer support. In 8 months, we've grown to multi-million dollar ARR as just two founders and are highly profitable. Weβre partnering with some of the fastest growing startups and public companies in the world.
Dataland builds AI agents that handle complex, real-world support work by embedding engineers with the client team to own outcomes. They create bespoke agents that integrate across tools and stay on for ongoing maintenance and expansion, aiming to deliver real, measurable results rather than just providing a platform.
Forward-deployed engineers embed with the client, learn operations, build every integration, and ship a working AI agent that owns the complete workload. The agents connect to APIs, data warehouses, CRMs, EHRs, internal dashboards, and tools with browser automation and UI-level access. They support complex tasks across healthcare, energy, logistics, and more, staying long-term to maintain and expand workflows, with deployments that can be cloud or on-prem and strong security (SOC 2 Type II, HIPAA, tenant isolation, JIT sandboxes, encryption, BAA).
Who itβs for: Enterprises and organizations with complex support and operational workflows in sectors like healthcare, energy, marketplaces, consumer electronics, waste management, and logistics; customers who need bespoke AI agents integrated deeply into their existing toolchains.
Customers: NASDAQ-listed technology company (Director of Support Technology Innovation), Series D telehealth unicorn (VP of Customer Experience Operations), Multi-carrier shipping platform (Senior Director, Customer Care)
Hiring (forward-deployed engineers), active customer testimonials, references to Series B-D growth, enterprise deployments, security compliance
Now building dataland.io. Previously led product teams at Palantir, and operations at Oishii.
Formerly βRealism Labsβ, βSidekickβ Β· why startups rename β

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