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Patient engagement for low-income populations
CareMessage is the technology non-profit building the largest patient engagement platform for low-income populations in the United States. Powered by the Health Equity Engine™, the platform enables organizations to combine messaging, data, and interoperability to increase access to care, improve clinical outcomes, and address social drivers of health. With 20 million patients reached since 2013, CareMessage is the only patient engagement solution proven to improve health equity at scale. The team, many with lived experiences in these communities, leverages a nonprofit model to reinvest revenue into impact. CareMessage is the partner of choice for organizations committed to advancing health equity.
CareMessage is a nonprofit technology platform delivering patient engagement solutions aimed at low-income populations in the United States. It targets safety-net organizations and integrates with health IT, focusing on scalable, data-powered outreach and messaging to improve access, outcomes, and operational efficiency.
The platform provides 1:1 direct messaging, SDOH workflows, population outreach, health coaching, closed loop referrals, and appointment lifecycle messaging. It integrates with major EHRs and interoperability formats (HL7, FHIR, API, SFTP), supports data-driven patient segmentation and precision engagement, and offers AI-backed messaging with options for human-in-the-loop coordination to maintain personalized contact at scale.
Who it’s for: Safety-net organizations including Federally Qualified Health Centers (FQHCs), free and charitable clinics, tribal health organizations, primary care associations, and national health equity-focused partners.
Funding/backing from OpenAI Foundation; nonprofit model reinvests revenue into impact; multiple public impact announcements and awards
Vineet Singal is the Co-Founder and CEO of CareMessage. Previously, he conducted and published peer-reviewed research in molecular biology and epidemiology at the Mount Sinai School of Medicine and the National Institutes of Health. Vineet has served as a student representative on the Stanford Board of Trustees and the Stanford Medicine Community Council and graduated with University Distinction from Stanford.
Driven by her experiences growing up in a low-income immigrant household, Cecilia takes a patient-centric approach to product development with a relentless focus on user research. Outside of her work at CareMessage, she is an advocate for Diversity and Inclusion in the tech industry through collecting and publishing data on Latina Tech Founders. Cecilia was on the 2019 Forbes 30 under 30 list for Healthcare and graduated with a B.S. in Product Design Engineering from Stanford University.
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